Maintaining a Positive Outlook

Maintaining a Positive Outlook

Maintaining a positive outlook. Conversations are at the core of good leadership and how/what a leader communicates reveals the personality of the leader.

A few years back, I was facilitating a discussion between the project leaders. The goal was to identify the opportunities for improvement in processes. Within first few minutes I knew that the conversation there was not going in the right direction. Most participants, who were leading projects, only talked about their war stories and problems they faced so far. The were too focused on symptoms and effects of a problem, but not enough on the root cause.

It took me some effort to get them to focus on solutions. But I learned a couple of things: